Error 0x800f0831 is usually discovered by affected users in the WindowsUpdate.log file using Event Viewer after the conventional installation of a cumulative update fails. Although the issue primarily occurs in relation to Windows Server Update services, it is also confirmed to appear on end-user versions of Windows.
It turns out that the most common cause that will trigger this error message is a missing manifest from the previous update package. In other words, the WU (Windows Update) component does not know what was installed last and therefore refuses to install new update packages. If this scenario is applicable, you can resolve the issue by manually installing the missing update.
Another potential cause that can lead to error 0x800f0831 is a scenario where your end user's machine cannot communicate with Windows Update servers. This can be facilitated by corruption of system files, VPN connections or proxy servers.
However, the problem could also be caused by a disabled WU service or a missing .NET 3.5 Framework. In this case, you will need to enable the framework from the Windows Features menu or you can install it from compatible installation media.
In rare circumstances, Windows updates may fail with error 0x800f0831 due to some type of system corruption. This issue can be resolved by using System Restore, performing SFC and DISM scans, or refreshing your operating system components (via a clean install or repair install).
This tutorial will apply to computers, laptops, desktops and tablets running Windows 10, Windows 8/8.1 and Windows 7 operating systems. Works for all major computer manufacturers (Dell, HP, Acer, Asus , Toshiba, Lenovo, Samsung).
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