Microsoft Teams Operator Connect: everything you need to know!

In this episode, I'm joined by Simon Verbiest, Teams product specialist at Telnyx. This is just one of many companies that offer a great Teams voice solution called Operator Connect. So, in addition to answering some tricky questions, Simon gives us an in-depth demo of what Operator Connect is and how to set it up, integrate it into Microsoft 365, and configure it for your users. We also talk about licensing options and some of the differences between Operator Connect and Direct Routing. So if you're interested in learning more about this awesome Teams voice service, then this is a session you don't want to miss.

To learn more about me, visit me at https://www.Andymalone.org

To learn more about Operator Connect, visit Telnyx at https://tlyx.co/andyopex or https://telnyx.com/products/operator-connect-for-microsoft-teams?utm_sourcesocial&utm_mediumyoutube_andy&utm_campaign202406ocemea

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Timecodes

00:00 Presentations
03:15 So, what is Teams Operator Connect?
04:43 How does it compare to direct routing?
05:27 Who is Operator Connect for?
07:22 Licensing requirements
09:54 DEMO setup and configuration
12:00 Assignment of telephone numbers to users
4:30 p.m. Setting up an emergency location
7:00 p.m. What about security and compliance?
8:42 p.m. Final thoughts and advice
10:04 p.m. Conclusion of the session