Top 10 Most Common IT Support Tickets Common IT Help Desk Problems and Solutions

Good morning! This video will review common IT support tickets you may encounter as an IT Help Desk Technician/Support. Comment below if you have any others that I haven't mentioned. Appreciate!
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Timestamp:
Introduction: 0h00 – 1h00
10 – User management: 1:01 – 2:39
9 – The software does not work: 2:40 – 5:57
8 – Network problems: 5:58 a.m. – 7:33 a.m.
7 – Mobile device issues: 7:34 – 8:44
6 – Printers: 8:45 a.m. – 10:30 a.m.
5 – Access/software requests: 10:31 a.m. – 12:21 p.m.
4 – Accidental deletion and recovery: – 12:22 p.m. – 1:56 p.m.
3 – Blue Screen of Death: 1:57 p.m. – 4:18 p.m.
2 – Forgotten password: – 4:19 p.m. – 5:53 p.m.
1 – Computer is not working/Computer slow: – 17:54 – 20:56
Exit: 8:57 p.m.
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