Trade in or sell your iPhone or Android? Here's how to prepare

Nobody wants a phone full of germs, and they certainly don't want one they can't unlock. Here are four important steps to prepare your old iPhone or Android before sending it to trade-in or resale services like Gazelle or Decluttr, or even just to a young niece or nephew.

0:00 Here's what to do before selling or trading in your old phone
0:37 Step 1: Back up your data
1:47 Step 2: Log out of all accounts
2:33 Step 3: Factory reset your old phone
3:11 Step 4: Clean your old phone

I'm Dalvin Brown, a WSJ reporter who covers personal technology, which includes the latest smart devices, apps and services impacting consumers. Subscribe if you're curious about what the latest technology developments mean for you, or want a behind-the-scenes look at what powers today's digital services.

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